USELESS STAFF-USELESS COMPANY

This is by far the worst experience I've ever had, never seen such useless people in my life. Ackermans has no care for their customers, this includes headoffice, as well as customer service as well as accounts department.

For the SECOND month in a row now, I have made payment via EFT on my ackermans tenacity store card.

Both times I have sent through proof of payment at least 8 times... This included management email addresses and their other email addresses.

My last payment was made on 26/02/2020, it is now 16/03/2020 and yet STILL THE PAYMENT HAS NOT BEEN ALLOCATED.. I have phoned and phoned and phoned being transferred from one lazy consultant to the next... Or they cut the call. The one lady even took my number and PROMISED TO CALL BACK... But what can we expect from Ackermans.... Nothing!!! Yet they are quick to send sms saying payment has not been made but can't even do their jobs by allocating a payment. I have absolutely had enough of this..... I've had it, sick and tired.... Cannot wait to pay in full and close this account - HOWEVER I will not stop reporting this, I'll even take it to the newspaper if need be BUT ACKERMANS WILL SORT THIS OUT.

Worst business ever.