MW
Mike W

1 reviews | Active since Jun 2021

12 Jun 2021, 14:56

Useless Premio cell phone.

I bought my wife a Premio cell phone from Ackermans. Just over a year later and the battery is dead. It holds it's charge for about 3 hours. I have been to several branches near us only to be told that they don't sell new batteries. Why import a product without backup?

0
Replies (2)
Ackermans
Ackermans's reply14 Jun 2021, 09:59
Official
Good day Mike,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the relevant department who will be in contact with you soon. 

Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply18 Jun 2021, 15:13
Official
Good day Mike, 
  We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service

Best regards,