PM
Priscilla M

1 reviews | Active since Jun 2019

03 Nov 2021, 06:17

Unsatisfied Customer

Good day I recently paid my Ackermans using the Ozow online payment but when I require my balance it shows that I didn't pay whereas it says on the link it's fast and safe to use please assist in resolving this issue because even their customer service department don't respond to my query.

0
Replies (2)
Ackermans
Ackermans's reply03 Nov 2021, 08:32
Official
Good day  Priscilla,
 We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply05 Nov 2021, 08:17
Official
Good day  Priscilla, 
 We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention. 

 Kind regards, Ackermans Customer Service