Unsatisfied about credit application denial

We are expecting our first baby girl in August and decided to open an account with Ackermans due to having a card for our girl when she needs things during the month.

I have had an Avon account, with good credit since 2018, a MRP account I keep up to date and a Cell c account also up to date and yet when I app**** for an Ackermans account I wad declined with immediate effect.

When I called the centre the lady told me that I was not paying any of my accounts for atleast 8 months ( however I know for a fact my Avon account is almost 2 years since I have been with them and my MRP account also) and now I can only apply again after 6 months.

Where do you state what your basic requirements are when applying, as the only one showing is that you must have an Income of atleast a minimum of R1200?

I atleast thought that if it was easier to apply at Mrp and TFG why would it be so difficult with you?

Reallly disappointed !