Unsafe Waste Burning & Rude Manager – Ackermans Greytown, Pine Street

I live directly behind the Ackermans store at Pine Street in Greytown. Staff were burning boxes on the premises, causing heavy smoke in the residential area. My clothes and car were covered in ash, and my neighbour’s room filled with smoke.

I asked an employee to stop the fire and was ignored. I later experienced chest pain from the smoke and had to seek medical attention.

When I reported this to the manager, Ayanda, she was rude, dismissive, and raised her voice. She also said reporting to head office would be “of no use” and that “nothing is going to happen,” which shows a complete lack of accountability.

Burning waste in a residential area is unsafe and unacceptable. The manager clearly needs training on proper waste disposal and professional customer service.

This matter has been reported to head office. If no action is taken, I will escalate it to the relevant authorities.