DS
Donrich S

1 reviews | Active since Oct 2020

06 Oct 2020, 20:49

Unreliable service

In August 2018 I settled this account I called in and requested ITC update and I was informed that it will automatically update. Today I'm told this account is active and shows I haven't been paying it. UPDATE MY ITC! I have received a paid-up letter

0
Replies (2)
Ackermans
Ackermans's reply07 Oct 2020, 08:59
Official
Good day Donrich,

Thank you for contacting us.

We appreciate all feedback, whether positive or negative.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.  

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply14 Oct 2020, 16:13
Official
Good day Donrich,  

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service