1 reviews | Active since Jul 2017

07 Jul 2017, 14:47

UNPROFESSIONALISM

<p>The security guard at the door does not have respect. He is full of himself. Will tell the customer that he is a blocker, he decides who goes in & speaks **** towards customers. He does not do his job properly. The manager, Dudu, did not handle the matter professionally.</p>

0
Replies (2)
Ackermans
Ackermans's reply07 Jul 2017, 15:24
Official

Good day Thembekile,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply11 Jul 2017, 13:31
Official

Good day Thembekile,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service