Unprofessional teller

On the 31st of December 2021 , I went to Ackermans store in Ackermans Makhado Village Nzhelele Shopping Centre.

I was going there to pay and take out my laybye. When it was my turn to be assisted I went to the teller and was assisted by Fiona / Fioda( can't recall the exact name). When I gave her my slip the only thing she said was is "it won't come out " (in venda) and in an unappropriate tone. She was : Very rude and unprofessional. I could not understand what she ment and I asked her to explain but she continued to be very rude and repeated the same thing again "it won't come out" in venda. I asked again and she said the same thing again for the third time. Worst part is that everytime she said that she would look aside and continue her other personal conversations with her fellow colleague at the teller. Even another customer who was paying at the teller next to me asked her to explain but she repeated the same phrase "it won't come out" in venda. So I went back to the line and wait for the next available teller.

The least she could of done was to be professional and explained that her machine is not fully functional and it won't process the lay bye , so i went back to the que and i waited for the next available teller. She needs to learn some manners because at the end of the day , I am a paying customer and I deserve to be treated with respect. Regards Lutendo Ndou ***