RM
RABIAH M
1 reviews | Active since Mar 2020
01 Sept 2023, 23:36
Unprofessional service
I've never experienced with worse customer service before.I claiming back for my phone yet nobody at the store shows any interest in helping me get the replacement, I have to go to the store all the time,I have to call up and chase them up all I get is there is no stock. I'm so ****ed off at this service. I would never buy from them in the future.
Helpful (0)
Replies (5)0
Replies (5)
Ackermans's replyOfficial
02 Sept 2023, 11:14Hi RABIAH, thank you for bringing this to our attention.
Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Ackermans's reply02 Sept 2023, 11:14
Official
Hi RABIAH, thank you for bringing this to our attention.
Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
RM
RABIAH M's updateReviewer Update
02 Sept 2023, 20:21please advise when feedback would be provided as I have been waiting for 3 weeks already and nobody called me to resolve or assist in resolving my issue.
RM
RABIAH M's update02 Sept 2023, 20:21
Reviewer Update
please advise when feedback would be provided as I have been waiting for 3 weeks already and nobody called me to resolve or assist in resolving my issue.
Ackermans's replyOfficial
03 Sept 2023, 10:29Hi Rabiah
One of our agents will make contact with you, in regards to your query.
The Ackermans Team
One of our agents will make contact with you, in regards to your query.
The Ackermans Team
Ackermans's reply03 Sept 2023, 10:29
Official
Hi Rabiah
One of our agents will make contact with you, in regards to your query.
The Ackermans Team
One of our agents will make contact with you, in regards to your query.
The Ackermans Team
RM
RABIAH M's updateReviewer Update
04 Sept 2023, 09:51please call me as im available now ***
RM
RABIAH M's update04 Sept 2023, 09:51
Reviewer Update
please call me as im available now ***
Ackermans's replyOfficial
04 Sept 2023, 10:45Hi Rabiah,
As per our telephonic conversation, we will revert back to you as soon as we have feedback.
The Ackermans Team
As per our telephonic conversation, we will revert back to you as soon as we have feedback.
The Ackermans Team
Ackermans's reply04 Sept 2023, 10:45
Official
Hi Rabiah,
As per our telephonic conversation, we will revert back to you as soon as we have feedback.
The Ackermans Team
As per our telephonic conversation, we will revert back to you as soon as we have feedback.
The Ackermans Team