TM
Takalani M

1 reviews | Active since Jul 2017

24 Dec 2017, 09:53

Unprofessional service

The Ackermans store in Paledi is such a bummer, the workers are so unprofessional. Firstly the opening time written on the door was 8 am but they opened at 8:30 ...There were not even apologetic about it. Then come time to que for payments we stood on a long que for over 40 minutes without movement. The surprising thing is there were 4 cashiers on the till but they choose to cash up while people are in store. I habe never experienced such a bad service.

0
Replies (2)
Ackermans
Ackermans's reply27 Dec 2017, 13:19
Official

Good day Takalani,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply02 Jan 2018, 10:51
Official

Good day Takalani,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,