Unprofessional Service

<p>i visited Ackermans Tygervalley on Saturday. i returned an item and instead of the giving me cash for my refund the lady tried to put it back into my bank account. this transaction did not go through. i was given the clerks details to email my bankstatement to. i was informed that he would come back to me with an answer by today. after emailing this morning and not receiving a reply from Davin Herm**** i opted to phone. my phone call was not welcomed and i was told straight away that he is doing me a favour as he does not work directly with customers. he said that i have no idea what he has been through today so i had no right to phone him. is this how you conduct business? is this how you treat your customer's? i don't work directly with customer's but when the odd phone call comes through i would not dare speak to them in any manner that i would not want to be subjected to myself!! what gives this Davin Herm**** the right to speak to me like that? i was told to get a bankstatement from my bank after i submitted one from my pc. why do i need to go through the inconvenience of standing in que's if this is no fault of mine?</p> <p>Devin Herm**** always try and treat people with the same courtesy you would like to be treated with. Kindness costs absolutely nothing. You could have given me the same message with a different attitude and nothing would have come of it. Very dissapointed in what i experienced today. it has been a long time since i have experienced pathetic service like this.</p> <p> </p>