ZA
Zhaun A

1 reviews | Active since Oct 2015

24 May 2022, 14:25

Unnecessary calls

I have been contacted for over a year from your collections department for someone I am not in contact with. I have asked on numerous occasions for my cell number to be removed but every month I get a phone call from your team. When I get asked to be transferred to a manager the call gets cut. Please stop calling me!!!

0
Replies (2)
Ackermans
Ackermans's reply25 May 2022, 12:54
Official
Good day Zhaun,

We apologise for the inconvenienced caused by the lack of service.

We take customer services very seriously and will contact you soon to ensure your satisfaction.

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply01 Jun 2022, 12:01
Official
 Good day Zhaun, 
 Please accept our apology for the inconvenience caused by all the calls you received. We do not intend to harass our customers and would like to apologise if that is the impression you received. Your contact number had been removed from our database.

 Kind regards, 
Ackermans Customer Service