1 reviews | Active since Aug 2016

02 Nov 2020, 07:52

******** treatment

Yesterday I visited the branch in Kolonnade Montana and on my way out - the employee at the front door wanted to check my handbag - Why? All of the clothes is fitted with an alarm and this is humiliating. If they want to go through any one's handbag, there needs to be a sign in front and especially now that it is Covid I do not want anybody to check into my handbag. I will never ever set my foot in Ackermans again. I made that promise 20 years ago to Jet and I still do not go there.

0
Replies (2)
Ackermans
Ackermans's reply02 Nov 2020, 14:37
Official
Good day Sjanita,
 We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply05 Nov 2020, 15:42
Official
Good day Sjanita, 
 We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service