unhelpful staff

<p>I bought 3 pairs of sleep shorts from the Waverley Plaza Ackermans, all large. Later on I discovered that one of the pairs of shorts are very much small size, despite being tagged as large and being indicated as large on the packaging. On returning to the store on the 2nd of August in attempt to exchange the shorts for the correct size, I was met with very indifferent attitude from disinterested staff who told me that since I had opened the packaging they could not take it back. Even after pointing out that this was clearly faulty merchandise on the side of Ackermans and pleading for some understanding all I got was a shrugging of shoulders, basically they were saying that I should accept losing out on the R89.95 I paid for it, bad luck but it's your problem sorry.<br /><br />I posted about my experience on the Ackermans facebook page that same day, and I was contacted by the social media team, who asked for my contact number and said they would be follow this up with Waverley branch, but up til now I have not received any further communication. </p>