Unhappy with the premio X91 and Ackermans AS A WHOLE .

Item: Ackermans
Rating: 1
Author: Simone' Malan

I purchased a Premio x91cellphone in the month of October 2024 from Ackermans in Goodwood , by the little mall close to Northlink Campus.The fone literally only worked for that month and it shot off and never went on again. I took the fone back to Ackermans and a month later the same thing occurred. December 29th it shot off and again Never went on again. This will be the second time I've sent this fone back. I was told by the manager that I can't get my money back and I can't get a other fone of the same value. I am not impressed with the false advertising of this product. I have lost so much of my work as a teacher and a student . It's frustrating that I cannot be assisted BETTER !!! I want my money back!!

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Simone' Malan's updateReviewer Update

14 Jan 2025, 19:59

It's been 2 weeks and counting since I've taken back my premio X91 cellphone that just keeps shooting off after I get it back and have it for a month. I've been to the store and the way the manager Richardine handles my situation is not impressive. The cellphone was taken out of the display cabinet in my presence and boxed in the storeroom. When the fine shot off after a month and didn't go on , I took it back and in exactly after a months use again, the same thing happened. I am a student teacher and lose so much work . I asked the manager if it's possible that I get a other cellphone of the same value or my money back, she rep****"no" . I asked , so what do I do when the warranty expires and the fkne shot off..she grinned and said " you bring the fone back". HOW DO PEOPLE BECIME MANAGERS OF STORES WHEN THEY CANT ASSIST PEOPLE ?? EVEN THE CASHIER SAID THEY SUPPOSED TO REFUND ME??!! THIS IS FRUSTRATING AND I NEED THIS TO BE ADDRESSED

Simone' Malan's update14 Jan 2025, 19:59

Reviewer Update