<p>So i purchased myself a 7'tablet that caught my eye in the store window as a gift from me to me.</p> <p>The promotion was that you receive a free keyboard, screen guard & 12xmonths free data. I purchased this deal on 12July 2016. I was told that the data will be available in 24hours. Few days passed and nothing. I then called back and forth with no success I was contacted by Head office with a apology and was promised that it will take 3 working days. It's 9August 2016 and this has still not been solved.</p> <p>I'm horrified at the level of service and knowledge from store level all the way to Head office.</p> <p>I really hope there is help for myself and all the other unhappy consumer affected by this issue.</p>
Good day Petina,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Petina,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Petina,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Petina,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
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