DS
Diana S

1 reviews | Active since Jul 2018

02 Jul 2018, 12:00

Unhappy cutomer

I would like to share all about the poor customer service I uncounted with the Assistant store manager Daniel at Ackermans Trade route mall.

he is rude and arrogant and doesnt know how to treat his customers. the line is forever long and the cashiers dont have any urgency.

Please send him for managment training or replace him asap!

0
Replies (2)
Ackermans
Ackermans's reply02 Jul 2018, 14:02
Official

Good day Diana,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply04 Jul 2018, 11:25
Official

Good day Diana,

To date we have not received any response from you.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service

Best regards,