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Asanda D
1 reviews | Active since Sept 2023
02 Sept 2023, 20:14
Unhappy customer
I went to fetch my order today and the customer service lady told me I need a QR code although I showed it to her. So wasted my time and left without my parcel which is going to be cancelled because it was my final chance to get it today. I’m so upset and so unhappy
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Replies (1)
Ackermans's replyOfficial
03 Sept 2023, 10:25Hi Asanda,
Thank you for taking the time to bring this to our attention, we do apologize for the inconvenience caused. The well-being of our customers is extremely important to us. Please be assured that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Thank you for taking the time to bring this to our attention, we do apologize for the inconvenience caused. The well-being of our customers is extremely important to us. Please be assured that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Ackermans's reply03 Sept 2023, 10:25
Official
Hi Asanda,
Thank you for taking the time to bring this to our attention, we do apologize for the inconvenience caused. The well-being of our customers is extremely important to us. Please be assured that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Thank you for taking the time to bring this to our attention, we do apologize for the inconvenience caused. The well-being of our customers is extremely important to us. Please be assured that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team