LM
LUNGELWA M
1 reviews | Active since Aug 2015
30 Nov 2015, 10:28
Unhappy customer
I made a lay bye on the 17-10-2015 at the store. I took it out within 3 months. When I get home nothing fits my daughter and at the store they don't have same stock. I wanted my money back .Lufuno told me I can only get a gift voucher not money back. I told him I want my money back as there is nothing I want from store. He refused and gave me an attitute . <br> <br> I believe as per CPA I am entitled to get my money.. Can someone call me regarding this TODAY. I need my money back .
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Replies (1)Ackermans's replyOfficial
30 Nov 2015, 10:48Hello ALIZWAKAMOHELO11,
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply30 Nov 2015, 10:48
Official
Hello ALIZWAKAMOHELO11,
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
