XM
Xolile M
1 reviews | Active since Jan 2020
10 Aug 2021, 15:38
Unhappy customer
I went to the store ackermans to buy school the tag on the shoes was r279 but the one on the floor one of the shoes didn't have the lace the lady went to the stock room to get me another pair when the assistance came back she told me the shoes are r309 or more then i told them i want the shoes with the same price the supervisor by the name of Patricia i was not happy because they refuse to give me the price that was on the price tag crests ackermans did follow the CPA policy or. Rules im very disappointed with the store
Helpful (0)
Replies (2)0
Replies (2)Ackermans's replyOfficial
11 Aug 2021, 08:54Good day Xolile,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply11 Aug 2021, 08:54
Official
Good day Xolile,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
19 Aug 2021, 13:48Good day Xolile,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply19 Aug 2021, 13:48
Official
Good day Xolile,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
