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Nathi O
1 reviews | Active since Jul 2018
01 Jun 2019, 15:49
Unhappy customer
So 3 weeks back I made a Lay-by from Ackermans in Uitenhage, after waiting for an hour they tell me that my lay by is lost and they can refund, I insisted that I'm not taking any refunds one cashier said bhuti "it's always happen", after 1 hour 40m suddenly they have found the lay by... Jasmine
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Replies (2)
Ackermans's replyOfficial
03 Jun 2019, 08:54Good day Nathi,
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply03 Jun 2019, 08:54
Official
Good day Nathi,
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
04 Jun 2019, 16:14 Good day Nathi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply04 Jun 2019, 16:14
Official
Good day Nathi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,