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Nkululeko N
1 reviews | Active since Jul 2015
28 Sept 2020, 08:00
UNHAPPY CUSTOMER
I have been very happy with Ackermans until they introduced their 'on account funeral plan' and I chose a Family Protector Plus Plan R109 pm. 2,3 months I am now being charged an extra R64 for a Family Protector Plan now. On the 4th of September I sent an email to *** and there has been no response since then. This is really unacceptable now, maybe I need to settle my account and close is down.
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Ackermans's replyOfficial
28 Sept 2020, 10:33Good day Nkululeko,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply28 Sept 2020, 10:33
Official
Good day Nkululeko,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service