Unhappy client

Item: Ackermans
Rating: 1
Author: Thabisile M

Paid for 5 items and only 4 items were packed...contacted the customer service department and they said that I should go back to the store with all the items I bought...I told the lady that I was speaking with that I delivered some of the items I bought...

I fail to understand how this is done...

I was served by a Moleboheng Kheswa at 14:41:22 on 2022/04/08 at Ackermans 791 East Gate shop u101 Eastgate Shopping Centre 43 Brandford Road 200

Helpful (0)

Replies (2)

Ackermans's replyOfficial

12 Apr 2022, 08:45

Good day Thabisile,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.

Kind regards,
Ackermans Customer Service

Ackermans's reply12 Apr 2022, 08:45

Official

Ackermans's replyOfficial

13 Apr 2022, 12:25

Good day Thabisile,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Ackermans's reply13 Apr 2022, 12:25

Official