HH
Helena H

1 reviews | Active since Dec 2019

26 Aug 2020, 12:16

Unhappy applicant

Staff at ackermans approuch me to open an account in-store i apply in store and I'm approved so i submitted my documents online but still I haven't received an answer to collect my card in store i mean they approuch me its not the other way around

0
Replies (2)
Ackermans
Ackermans's reply26 Aug 2020, 13:40
Official
Good day Helena,
 We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply31 Aug 2020, 16:02
Official
Good day Helena, 

We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service