Unhappy Ackermans client

Item: Ackermans
Rating: 1
Author: Meniza M

<p>I had an Ackermans account and closed it on the 06.01.2018 by paying my account up. 8 months later I received a phone call from Laundau attorneys advising me that Ackermans handed my account over to them on the 08.01.2018 Ackermans never once informed me that they about to hand my account over nor have I been informed when I paid my account up. I have been battling with Laundau attorneys and Ackermans to shed some light on this matter I have sent my proof of payments numerous times to Laundau attorneys with no success. Ackermans was and still is unprofessional as no one can assist me with this matter</p>

Helpful (0)

Replies (2)

Ackermans's replyOfficial

30 Oct 2018, 10:53

Good day Meniza,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans's reply30 Oct 2018, 10:53

Official

Good day Meniza,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans's replyOfficial

06 Nov 2018, 12:12

Good day Meniza,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans's reply06 Nov 2018, 12:12

Official

Best regards,

Unhappy Ackermans client

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