<p>So I bought a cellphone from Ackermans on the 27/11/2016 - In just over a month the cellphone just switched off and refused to go on, I did not drop it and it did not get wet or anything like that. I returned the phone and really wanted a refund because I cannot be without a phone for as long as the repair is going to take. Now bearing in mind this phone is manufactured in the UK I get that it may not be the best brand or quality however I paid alot of my hard earned money for it. I did not expect that it would break in such a short time. I am also not very happy that the repair time is going to take longer than the amount of time I actually had the phone. The lady who helped me at Ackermans was also not very polite.</p> <p> </p> <p>I am very disappointed in the service and the quality of the products.</p> <p> </p> <p>Regards,</p> <p>Lynn</p>
Good day Lynn,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Lynn,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Lynn,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Lynn,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
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