JvdM
Juan-Jaques van der Merwe
1 reviews | Active since Sept 2012
15 May 2021, 11:43
Unfriendly and unhelpful service
Went to take back a jacket for refund at the Carolina branch due to it not fitting. Patience, that lady that helped us was the most unfriendly person. It seemed like she did not want to be there and three the jacket on the floor and was just plain unhelpful.
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
17 May 2021, 09:30Good day Juan-Jaques,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply17 May 2021, 09:30
Official
Good day Juan-Jaques,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
18 May 2021, 14:06Good day Juan-Jaques,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply18 May 2021, 14:06
Official
Good day Juan-Jaques,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service