lM
lydia M
1 reviews | Active since Jul 2016
02 Feb 2019, 15:33
unfair practice to customers from ackermans
I need a refund from ackermans shop for R219.95. On the 23rd of January 2019 I bought a adjustable baby carrier with head support & buckels. It is too small to carry our baby and we need cash refund. I have a slip for other items but not for the baby carrier. i looked for it I cant find it. I have the baby carrier and its container with the price and code. I'm sure Ackermans can use the code to locate it on their system and refund cash for their customer .
The problem is that ackermans at MALL @REDS ROOIHUISKRAAL CENTURION said that they can give us a voucher. We need Cash not ackermans voucher.
Please ackermans I need your help as your customer.
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
04 Feb 2019, 08:27Good day Lydia,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. Kind regards, Ackermans Customer Service
Ackermans's reply04 Feb 2019, 08:27
Official
Good day Lydia,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
08 Feb 2019, 14:41Good day Lydia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply08 Feb 2019, 14:41
Official
Good day Lydia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service