*********, heartless manager

Today the 25th April 2020, Noma manager from the Festival Mall branch showed poor managerial s****s and ********* conduct that a manager should not possess. She turned a heavily pregnant woman away to go and queue as she could not let her in due to what other customers would say. Upon approaching her, she was rude and after I made her aware that she is Being insensitive and ********* and should make a decision as a manger she should take control, she changed her story and ****. She is definitely not fit to run your store and should be somewhere where she doesn't have to make decisions that involves customers. She is ruthless and doesn't value people at all. I am deeply dissolved by her conduct. I took pictures of the woman she turned her back to the queue.