UNAUTHORISED PROTECTION PLAN ON MY BILL

Since August my account statement has been reflecting R49.95 charge for \family plan protection""; the was no really response from Ackermans other than being ask some silly question by someone who clearly did not understand my request. My September statement had no such reflection and now suddenly I am being charged for both September and November for the R49.95; NOTE that I have no intention of paying this bill and interests are being added to my account as it shows no payment. How do I pay for something that I DONT KNOW ANYTHING ABOUT? I AM NOT HAPPY AT ALL THE ACKERMAN AND TENACITY INC; the conduct of business is not okay to me right now and I have been with Ackermans since the birth of my first child in 2006; and WILL SIGN UP WITH THEIR COMPETION if this continues. <br> <br> Remove that policy and remove those interest being charge on a policy that I am not paying for;Ackermans. <br> <br> """