Unacceptable Service

I went to Ackermans Groblersdal to buy clothes for my newborn baby. I selected the items I wanted for my newborn baby amongst those items was two track pants, these pants needed a top. There was only one matching track top which I liked and took because it was matching with the track pants, then I took the pants too because I found a matching top. When I got to the paypoint I was told that the system doesn't allow the sale of the winter top and I had already paid the other items. I told them that this was put up for sale which is why I took it and the track pants, it was a match and it was the only one available. I felt mislead and inconvenienced. The staff highly disregarded me and did not take my query seriously, I sent a message to their customer service department but they have not answered me. They mislead me, made me buy things I couldn't have bought if the track top was not up for sale. Now my child has track pants without a track top. It is winter and it is very cold he needs to be warm. I will formally lodge a complaint with the national consumer commission for this if does not get resolved.