Unacceptable Harassment Over Settled Account – Demands for Non-Existent Balances

I am extremely disappointed with the service I received Ackermans from regarding my closed account. My account was fully paid and closed over a year ago, and this was confirmed by their office, who also assured me that there were no outstanding balances. Despite this, I started receiving messages demanding payment for balances that were never agreed upon, and I have been harassed with repeated messages and threats of further action.

This is unacceptable and unprofessional. I have already settled my account and have proof of payment, yet they continue to send messages, causing unnecessary stress and inconvenience. I expect Ackermans to respect their own records and cease all collection efforts on a settled account. Such harassment should not be tolerated, and I hope this issue is addressed promptly. "[2:17 pm, 07/01/2026] : Alert! Continued failure to pay your Ackermans account will result in further action. Pay R428 instore today or WhatsApp us on *** to discuss. [2:18 pm, 07/01/2026] : Alert! Continued failure to pay your Ackermans account will result in further action. Pay R428 instore today or WhatsApp us on *** to discuss."