Unacceptable excuses

<p>I bought a phone ag zone on the 28/02/2017. On the 16/04/2017 the started troubling me, it started switching on and off on its own and it was always memory full. I took it to Ackerman's they said I must give the phone in for a period of 21 days for so called OBSERVATION. Its now 16 days and no feedback.The regional Manager phoned me and said the phone is going for repairs.</p> <p>A brand new phone for repairs HELL NO</p> <p>YOU PEOPLE EITHER GIVE THE MONEY BACK OR A NEW PHONE FOR THE SAME PRICE.</p> <p> IF YOUR'LL</p> <p>DO NOT, I WILL GO THE CONSUMER RIGHTS COUNCIL.</p> <p> </p> <p>TO CONTACT ME VIA</p> ********** <p>I have been inconveniced without a phone.</p> <p> </p>