kK
knanino K

1 reviews | Active since Apr 2017

25 Jul 2018, 11:22

U clearly don't want your money neh

Ackermans has never sent me my monthly statement just so i'm aware of how much i still owe them.i joined this retailer hoping they are more professional and have customer eccentricity and some sense of urgency for the customers needs.It is is ridiculous that i have to wait for 48 hrs whereas i want to go and pay U TODAY.SPEAKING TO A CUSTOMER SERVICE MANAGER WAS POINTLESS..send it

0
Replies (2)
Ackermans
Ackermans's reply25 Jul 2018, 12:24
Official

Good day Nana,

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you shortly to ensure your satisfaction.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply25 Jul 2018, 12:59
Official

Good day Nana,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service