Treated as a ********

People please be alert when opening a Ackerman's account...I felt like a ******** in the store today, whenever I want to use or make a payment on the account, they first need to phone for authorisation...While I was busy with customer care, asking me verification questions to confirm that it was me that opened the account, the line was so bad, that we couldn't here each other. At this moment country wide telkom lines are bad... Because of this the account was blocked and now I can't make payments, they better not put me on ITC for not paying the account, after all it wasn't my fault. They've asked me to bring them 3 months bank statements, of my which I did and still they couldn't unblocked my account.