GA
Ghaireeya A

1 reviews | Active since Sept 2019

30 Sept 2019, 06:59

Training in customer service required

I walked into Ackermans 1 Friday evening @ 6h40. The doors were still open, but the staff was mopping the floors from the front of the store, all the way to the back. Several of them with buckets and a mop. There were no signs on the floor indicating that the floor is wet, but there is no other way to walk into the store. The staff then tells you to talk a different way, because it's wet. When you go in that direction, someone, also with a mop and bucket, tells you it's wet there, and directs you back.

0
Replies (1)
Ackermans
Ackermans's reply30 Sept 2019, 10:25
Official
Good day Ghaireeya,

We apologise for the lack of service experienced at our store.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

 Kind regards, Ackermans Customer Service