Train your staff better in customer s****s

<p>I am utterly disgusted at the service at Athlone Ackermans . I am a regular<br />shopper at Ackermans i spend close to 1000 cash every month at your stores<br />for my kids. Today i had to go exchange a pair of shoes i bought my<br />daughter. Decided to go the the store close to work, this morning they were<br />busy unpacking all shoes as i could see set up was changed a little so i<br />decided to go back later. in the store i go stand by the tills and wait (as<br />i was the only one waiting for a till to free up) after 10 mins this guy at<br />the till that saw me standing there and a few other customers behind me<br />tells me i need to go stand behind the line formed on other side. No peoples<br />s****s i explained how long i was standing he even saw me asked why is there<br />no sign up or anything he was just very hostile and sooooo unfriendly. What<br />was it just to take shoes and allow me to go collect bigger size, the<br />manager Bongi was busy hanging other garments i did have the energy to still<br />dispute how i was treated as im so ****ed off. Why do you need to get<br />treated like **** in one store and royalty in another this store can learn a<br />few customer s****s from the staff at N1 city and parow centre. surely tjis<br />will be my last purchase at your stores.</p>