Train your employees

Ackermans should train its employees about customers service. Yesterday I went to East London Oxford Street branch code 1133, the store opened way before 8 and because I had a laybye at the store I had to wait for a full hour before I get my package. The master piece was the level of disrespect I got from the manager David after I completed about the amount of time I spent waiting, he took my slip and told me he won't assist me because of my attitude, he even told me to send a message at the head office because I am not the only one so I'll be wasting my time as if he was not wasting my time already by making me stand there for hours. Train your staff or have proper regulations in place, I couldn't believe that as a client I could be treated in such a manner and have a whole manager wasting my time because he feels like I can't complain about him wasting my time as if I didn't have other things to do.