OM
Ouma M
1 reviews | Active since Nov 2017
08 Dec 2021, 17:46
Train your cashiers.. their service is ****ed up!
Am so angry... I waited over 20min to make a purchase using my store card at pep east rand mall, the staff at pep have not been trained on hw to use the card. Ended up using my money to make a cash purchase because the stupid ppl could not help me.
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Ackermans's replyOfficial
09 Dec 2021, 08:35Good day Ouma,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's reply09 Dec 2021, 08:35
Official
Good day Ouma,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service