1 reviews | Active since May 2024
TOTALLY UNACCEPTABLE SERVICE
HI GUYS, I'VE BEEN TO YOUR STORE AT WOODMEAD EARLIER TODAY TO BUY A PHONE....FIRSTLY THERE WAS NO ONE TO ASSIST ME...SO I POLITELY APPROACHED THE COUNTER AND ASKED THE LADY IF SHE WOULD KINDLY ASK SOMEONE TO ASSIST ME. I'VE WAITED 15MINS BEFORE A GUY(WHO WOULD NOT GIVE ME HIS NAME) CAME TO ASSIST ME.. i ASKED IF HE HAD A MOBICEL IX PRO AVAILABLE, MY GOSH HE HAD NO CLUE...I THEN PICKED OUT ANOTHER PHONE( iTEL) MYSELF AND TOLD HIM ILL TAKE IT. HE THEN TOLD ME THAT THE LADY WILL BRING MY PHONE I SHOULD WAIT FOR HER. SO 30 MINS PASSED AND SHE DID NOT SHOW....SO I SAW HIM PASS ME AND ASKED WHERE IS THAT LADY WITH THE PHONE (HE THEN RUDELY SAID THAT I MUST WAIT) SO I WAITED FOR ANOTHER 20 MINS, BY THIS TIME I WAS RATHER FRUSTRATED WITH THE SERVICE, HE THEN COMES ALONG AND SAYS THAT THERE IS NO STOCK AND HE ONLY HAS THE DISPLAY ONE.
IM TOTALLY ANNOYED WITH THE SERVICE I'VE RECEIVED AND BETTER YET YOUR SALESPERSON HAD NO KNOWLEDGE OF CELLPHONES.
I BELIEVE URLL SELL QUALITY PRODUCTS HOW ABOUT EMPLOYING SOME QUALITY STAFF. NORMALLY I DON'T SUBMIT A REVIEW BUT I THOUGHT THAT YOU GUYS SHOULD BE AWARE OF THE SERVICE WE RECEIVE.
PS : HOPING TO HEAR FROM URLL SOON.
REGARDS NICHOLAS
