Totally disgusted

Totally disappointed. I saw a dress online called a few Ackermans they said they didn't have in stock. Didn't take the item code, wanted me to describe it and none of them had the dress. Then I called their customer service twice and they said their turn around time was 7 working days now the money of May is ending, not a single phone call. Really disappointing service. Their systems are so bad that they can't check if other Ackermans shops have it. Utterly disappointed and disgusted...