RP
Ronz P
1 reviews | Active since Apr 2019
14 Aug 2022, 20:40
TOTAL DISRESPECT AT MALL OF AFRICA ACKERMANS
It's the first time I have come across such terrible and disrespectful service at a store. Jacob was the cashier that assisted me, he never greeted me, showed me hand signals without any conversation to which I did not respond then he went on to ask what I want!!!! It's that how your treat a customer at your store???? DISGUSTED BY THE TOTAL LUCK OF SERVICE AND TOTAL DISRESPECT!!!
Helpful (0)
Replies (2)0
Replies (2)Ackermans's replyOfficial
15 Aug 2022, 12:19Good day Ronz,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's reply15 Aug 2022, 12:19
Official
Good day Ronz,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
24 Aug 2022, 16:17Good day Ronz,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Kind regards,
Ackermans Customer Service
Ackermans's reply24 Aug 2022, 16:17
Official
Good day Ronz,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Kind regards,
Ackermans Customer Service
