Today i went to ackermans in Joubert and president, first the security gave us attitude while we tried explaining to her, so we asked the manager to assist us he said he was to busy and couldn't assist us, unfortunately they were not wearing name badges.

Good day Tiisetso,

 We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint. 

Kind regards, 

Ackermans Customer Service