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phumziler N

1 reviews | Active since Mar 2013

10 Nov 2019, 19:40

Thumb sucking the price

Northgate ackermans service i went to do shopping for my son and he wanted this bag so bad got to the till there was no price and it was the last bag they had so i waited for them to try and locate the price of which they couldn't due to the fact that it was an old stock, but i needed the bag anyway. The bag was torn and told them i dont mind buying i will fix it. The manager then decided to make up the price and sold it for R69 my shock is he thumb suck the price and never consider the fact that it was torn.

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Replies (2)
Ackermans
Ackermans's reply11 Nov 2019, 08:49
Official
Good day  Phumziler,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint. 
 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply22 Nov 2019, 16:05
Official
Good day  Phumziler, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service