JZ
Jenette Z

1 reviews | Active since Aug 2014

04 Feb 2021, 11:50

******* - ACKERMANS - *****ING PEOPLE MONEY

I ASKED THEM FOR A SETTLEMENT LETTER AND SETTLED THE ACCOUNT.

I ASKED THEM TO CLOSE THE ACCOUNT IMMEDIATELY - WHICH THEY DID NOT AND REQUESTED MORE MONEY.

I PAID THE AMOUNT.

I HAVE NOW ASKED THEM WHY MY ACCOUNT IS NOT CLOSED AND THEY DID NOT CLOSE IT BECAUSE OF 0.29C.... THAT IS IN WORDS

TWENTY NINE CENTS!!!!!!

THEN LET ME MAKE THIS EVEN BETTER THEY CHARGE ME ACCOUNT FEES, INTEREST AND THEY PUT ME ON ITC AS A BAD PAYER.

MY ACCOUNT IS STILL NOT CLOSED AND THEY ARE STILL DEMANDING MORE MONEY!!!!

REALLY ACKERMANS!!!! YOU SHOULD BE ASHAMED OF YOURSELF!!!

I WILL NEVER OPEN ANOTHER ACCOUNT WITH ACKERMANS AND I WILL TELL EVERYONE FAR AND WIDE NEVER EVER EVER TO OPEN AN ACCOUNT WITH YOU.

0
Replies (2)
Ackermans
Ackermans's reply04 Feb 2021, 12:15
Official
Good day Jenette,
 We appreciate the time taken to notify us of your dissatisfaction. 

We take customer services very seriously and will contact you soon to ensure your satisfaction. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply11 Feb 2021, 11:06
Official
Good day Jenette,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service