NM
Neo M
1 reviews | Active since Nov 2015
14 Oct 2019, 12:00
They need to tell me how long it will take to investigate this
Bought the gift card and was used before the person was given to could use it.
Helpful (0)
Replies (5)0
Replies (5)
Ackermans's replyOfficial
14 Oct 2019, 12:26Good day Neo,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply14 Oct 2019, 12:26
Official
Good day Neo,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
22 Oct 2019, 12:45Good day Neo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply22 Oct 2019, 12:45
Official
Good day Neo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
NM
Neo M's updateReviewer Update
22 Oct 2019, 16:02Good day. I received a phone call from Samantha 21.10.2019 and she advised that she will send me the dispute form and I'm still waiting.....
NM
Neo M's update22 Oct 2019, 16:02
Reviewer Update
Good day. I received a phone call from Samantha 21.10.2019 and she advised that she will send me the dispute form and I'm still waiting.....
Ackermans's replyOfficial
23 Oct 2019, 11:38Good day Neo,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply23 Oct 2019, 11:38
Official
Good day Neo,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
NM
Neo M's updateReviewer Update
25 Oct 2019, 11:31Thanks I received the voucher 24.10.2019
NM
Neo M's update25 Oct 2019, 11:31
Reviewer Update
Thanks I received the voucher 24.10.2019