The worst store to open an account at EVER!!!!!!!!!!!!!

I cannot believe the service Ackermans has given us.

We will be paying up our account then closing it.

My husband has an ackermans account and has now app**** for me to get a supplementary card more than 3 times

Firstly, when he app**** online for the account he gave my details when selecting the option for a supplementary card

He received an SMS to confirm his account was approved with a reference number.

A few minutes later another SMS came through giving him a ref number for the supplementary card. This SMS had my details

While at the store activating his account we tried to activate the supplementary card too but were told it is not going through because you idiots gave the same ref number and it was supposed to be different.

We were then told we need to fill in a form and give copies of both our IDs

Now, the store telling us this had the nerve to tell us they do not have the form so we will need to go to another store.

We went to 3 different stores only to be told that they do not have this form

We finally found a store with the form, filled it in and gave a copy of our IDs

Would you believe it if I told you this was 3 weeks ago and still no supplementary card. OF COURSE YOU WOULD BELIEVE IT. ITS OUR YOU IDIOTS OPERATE

You have no care for your customers.