AG
Athenkosi G

1 reviews | Active since Oct 2017

31 Oct 2017, 18:04

The worst service ever

I also work in retail and what I experienced today was bad. The queue was till the door, the cashiers were angry and the manager was nowhere to be found. The store was dirty and stuffy and it needed recovery. The staff doesn't have name badges to recognise them and the cashier who assisted me mentioned that the manager's name is Cyril.

0
Replies (2)
Ackermans
Ackermans's reply01 Nov 2017, 12:24
Official

Good day Athenkosi,

We apologise for the lack of service experienced at our store.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply02 Nov 2017, 16:19
Official

Good day Athenkosi,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,