EE
Enos E

1 reviews | Active since Dec 2019

02 Dec 2019, 16:48

Terrible services

I took my phone for repair (warranty) on 28 October 2019 till today I have not receive my phone or an update on the status of my phone , when I ask for complaint department emails address I was referred to hellopeter by store manager, Ackermans randburg square services is terrible

0
Replies (3)
Ackermans
Ackermans's reply03 Dec 2019, 08:10
Official
Good day Enos,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint. 

Kind regards, Ackermans Customer Service 
EE
Enos E's update03 Dec 2019, 08:33
Reviewer Update
My contact is *** or ***
Ackermans
Ackermans's reply03 Dec 2019, 16:35
Official
Good day Enos,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service