DK
Daniel K

1 reviews | Active since Apr 2013

08 Jun 2020, 11:54

TERRIBLE SERVICE(ALWAYS OFFLINE)

Pathetic service of money transfer. If your company does not wsnt to help with this service just give it to another business. Was at Ackermans Sandton, offline while in the line. Drove to Ackermans Rosebank, the lady said to me "let me see if we not offline ", the she asked if I had separate R10 as she does not have change. I immediately knew it was gonna say OFFLINE. She checked and guess what it said OFLLINE(WAS IT REALLY OFFLINE?). I am never going to your stores again for this service, wouldn't recommend anyone to go to ACKERMANS STORES AS THEY ARE ALWAYS OFFLINE.

0
Replies (2)
Ackermans
Ackermans's reply09 Jun 2020, 13:42
Official
Good day Daniel,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply18 Jun 2020, 10:13
Official
Good day Daniel,
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service 

Best regards,